At The Twilight Nest, we care about every item that reaches your home. Also, if something isn’t right, here’s how we handle returns:

When Returns Are Accepted:

  • Size or fit issues
  • Quality concerns

If your order falls under these, please contact us within 3 days at hello@thetwilightnest.com. Include your order number. Additionally, add clear photos of the product. 📸

Return Conditions:

  • You received the wrong item
  • The product was damaged during transit
  • There is a manufacturing defect
  • Next, request a return within 3 days of delivery
  • Then, keep the item unused, unwashed, and in its original condition with tags and packaging intact
  • A ₹100 courier pickup fee applies (we’ll arrange it for you)
  • Finally, we review and approve all returns

Store Credit:

  • Once your return is approved, we will issue store credit equal to the value of your returned item. ✨
  • You can use this credit anytime to order another product from our website.
  • In addition, the credit never expires and can only be used at The Twilight Nest.

Non-Returnable Items:

  • Customized or personalized products

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